Like many people, I like going to the pub for a beer and something to eat every now and then. It’s great to unwind and have a laugh with friends, that is until you see the massive queue at the bar, turn around and walk straight back out. This was the experience I had not too long ago in my local Wetherspoons, in fact the friend I was meeting had already been waiting at the bar for about 15 minutes and still hadn’t been served. We immediately went elsewhere but had we had the Wetherspoons app things could have been very different.
This article isn’t about bashing Wetherspoons, on the night in question it was very busy and I’ve no doubt the staff were doing everything they could to get through the hordes of people trying to buy a drink, I’ve worked in the pub trade and I know how hard it is.
I revisited the same branch recently but this time I was armed with the Wetherspoons app. The app itself is free to download and works really well. I’d also recommend having Apple / Android pay set up to make things smoother. All you need to do is find the branch of Wetherspoons you are in (easy to do as your phone already knows your location, find a table and you are good to go. The app is broken down into sections: food, pizza, Christmas food, drinks etc. It was really easy to navigate and find the items we wanted to order. It’s like shopping online, simply add the items to your basket and once you’re ready key in your table number, pay via apple/android pay or credit/debit card and wait for your order to be brought to your table.
Now this all seemed too easy and being a sceptic I expected a long wait for our drinks to get to the table. How wrong I was! I timed a few of the orders and other than the food none of them took more than three minutes to get to the table. I even ‘raced’ a chap who was already waiting at the bar, and from starting the order to it reaching the table the chap at the bar still hadn’t been served. I don’t know if app purchases get priority over people waiting at the bar but it certainly felt that way.
To summarise, the Wetherspoons app is a game changer for me. I don’t have the patience to wait 15 minutes to get a pint but the app took all of the stress out of it. I can also see this being brilliant for families eating out who don’t want to have their kids legging it around whilst you wait at the bar to place your order. It would also be brilliant for people with disabilities or elderly people who may find it difficult to walk to the bar. I cannot recommend this app enough.